Shipping Policy

Last Updated: June 2026

Thank you for shopping with LUMIVEIL.

We are pleased to offer worldwide shipping with all duties and taxes included, so you can shop with confidence and no unexpected fees upon delivery.

Processing Time

Each LUMIVEIL product is carefully handcrafted and inspected before shipment.

Orders are typically processed within 3–5 business days.

During peak seasons or promotional periods, processing times may be slightly longer.

Worldwide Free Shipping

We proudly offer FREE worldwide shipping on all orders.

No minimum purchase is required.

Shipping costs are already included in the product price.

Estimated Delivery Times

Estimated delivery times after shipment are:

• United States: 7–15 business days

• Canada: 7–15 business days

• Europe: 7–18 business days

• Australia & New Zealand: 7–18 business days

• Rest of World: 10–25 business days

Please note that delivery times are estimates and may vary due to customs clearance, local postal services, weather conditions, or other circumstances beyond our control.

Duties, Taxes & Customs Fees

All duties, taxes, customs charges, and import fees are included in your order.

You will not be required to pay any additional charges upon delivery.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates may take several days to appear after shipment, depending on the carrier.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us within 7 days of the expected delivery date.

Our team will work with you to investigate the issue and provide an appropriate resolution.

Depending on the situation, we may offer:

• A replacement shipment

• A partial refund

• A full refund

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

LUMIVEIL is not responsible for delivery issues resulting from incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact our customer support team and we will be happy to assist you.